Who is the Mack?
Well – evidently – according to the customer service representative that I just called . . . my name is Mack. I guess that I could have have stopped or corrected her – but I was really just enjoying being called ‘Mack’ over and over and over again – I mean – who wouldn’t?!
An example: “Thank you for your time today Mack – has your experience with [company name redacted] customer service been helpful.”
Why yes – yes indeed it has.